Windance | Shopping |

Shopping Information

Here's how to shop online:

1. Search or browse online. If you find something you'd like to buy, simply click on the description to view specific information about the product.

2. If you want to purchase the item, or would like further information or assistance, click on the "Inquiry/Order form" button.

3. You will then be on the "Shopping Cart" page. You will see the total cost of your selected items, with estimated shipping charges added in. To add new items to your order , click on your browser's "back" button, or one of the other links on that page. To proceed with the order, click on the "Proceed to Secure Order Page" button.

4. Fill out the secure order form completely, then click on the "Submit This Order" button. Your order will then be processed.

We have a secure server which enables you to send your credit card information over the Internet safely. We accept Visa, Mastercard, American Express, and Discover cards.

Shipping
In-stock items are shipped within 24 hours of order confirmation. Windance does ship outside the U.S. via UPS, USPS, and other carriers. If you need to ship an item back, you need to let us know within 48 hours. You are responsible for the shipping costs. For more information about shipping, click here.

Taxes
There is no sales tax in Oregon. If you are having an item shipped outside of Oregon, you are subject to any duties and taxes your region may impose. Feel free to contact us for a shipping quote.

Returning or Exchanging Items
Our goal is to keep you stoked about windsurfing. If you make a purchase and are unhappy with it in any way, please let us know. Windance offers easy returns and exchanges through our store or by mail. The easiest way for us to take care of your concern is to give us a call ahead of time. If you decide you don't want an item, please call us within 48 hrs. and let us know you are returning it. You will be responsible for the shipping cost on the return.

To make a return or exchange through mail order:

1. Please call Windance to receive a return authorization number (RA#).
2. Include your invoice and receipt.
3. Specify whether you want a refund or exchange.
4. If you specify an exchange, please indicate which new product you want by giving the item number, size and color (when applicable).
5. Insure your package and mail to:

Windance - Returns
108 Hwy 35
Hood River, OR. 97031

Please clean used merchandise returned for inspection or repair. Thank you!

Windance 108 Hwy. 35, Hood River, OR 97031
800: 1-800-574-4020
Direct: 541-386-2131

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