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Call us at 1(800)574-4020 every day 9-5 PST.
Call us at 1(800)574-4020 every day 9-5 PST.

Windance Restructuring FAQ

Strengthening the Future of Windance

Windance has been a cornerstone of the wind sports world since 1983. As we look toward the next 40 years, we are taking proactive steps to ensure we remain the nation’s premier destination for the gear you love.

The global landscape has changed immensely in the past few years and is continuing to change. We want the business to be resilient and ready for more potential tariff, supply chain, and market volatility so that we're prepared to thrive in any environment the future may bring. Therefore, we've made the strategic decision to undergo a formal financial reorganization. 

This is a proactive move to secure our business for today’s economic reality, allowing us to invest more aggressively in the industry-leading products and capabilities that keep our community stoked and on the water now and in the future. 

 

Key Updates for Our Customers

It's business as usual:

  • We are Open for Business: Our Hood River shop and online store are operating as usual. Our staff is here to provide the expert advice you’ve trusted for decades.
  • Store Credits & Gift Cards are fully honored: You can continue to earn and use your store credit exactly as you did yesterday.
  • Consignment continues as usual: Our consignment program remains unchanged. 
  • 2026 Gear Is Arriving: Our 2026 product lineups are arriving as planned. We are committed to having the best selection in the country under one roof.

 

FAQ

Questions about General Business Operations

  • Are you going out of business?
    • No. We are using a modern, streamlined legal process called Subchapter 5 to reorganize our finances so we can continue serving you even better for years to come. Our doors are open and our website is active.
  • Will your store hours or location change?
    • No. We're still open 9am-5pm PST, 7 days a week, year round.  
  • Is ownership or management changing?
    • No. This is solely a legacy debt restructure exercise with no impact on ownership or staffing. 

Questions about Shopping

  • Can I still place orders online?
    • Yes. Our e-commerce platform is fully functional, and we are shipping orders daily.
  • Can I still return or exchange items?
    • Yes. Our standard return and exchange policies remain in effect for all purchases made both before and after the filing.
  • Will you still have new inventory coming in?
    • Yes. As always, we're working closely with our vendors to ensure our shelves are fully stocked with the latest gear. 
  • Will my existing pre-order still be fulfilled?
    • Yes. We are committed to fulfilling all existing orders. If there is a delay for any reason, we'll reach out to you directly.

Questions about Existing Customer Accounts

  • Is my personal and payment data still secure?
    • Yes. Our security protocols have not changed, and your data remains protected by the same high standards we’ve always used.
  • Are my gift cards and loyalty points still valid?
    • We have asked the court for permission to continue honoring all gift cards and loyalty rewards as usual. 
  • Is my consigned gear safe?
    • Yes. There are no changes to the consignment program. You still own your gear. We're still selling it for you (and looking for more great gear all the time!). You're still free to put gear into or remove your gear from consignment in line with our normal consignment policies. 
  • Will I still get paid when my item sells?
    • Yes. We will continue paying consignors in the ordinary course of business for all sales that occur after the filing date. When an item sells, you automatically receive the proceeds as store credit almost instantly. See our consignment policies for more details. 
  • What if my item sold before the filing date but I haven't been paid yet?
    • When a consigned item sells, you receive store credit instantly. All store credit balances can be applied to purchases at any time.
    • Store credit for items sold post-filing may be cashed out normally.
    • We are working with the court to approve store credit balance cash outs for pre-filing balances. Please reach out to us at windance@windance.com with any questions. 
  • Can I come pick up my consigned gear right now?
    • Yes. Your agreement with us remains in effect. If you wish to remove an item from your consignment, just let us know. 

Legal & Technical

  • Do I need to do anything?
    • No. Customers do not need to take any action.
    • If you are a creditor (someone the business owes money to), you will receive formal notice via mail with instructions on how to file a "Proof of Claim" if necessary. 
  • What is a formal financial reorganization?
    • There are many types of financial reorganization. The one we're initiating is known as a Subchapter V. 
  • Why did you file for Subchapter 5 specifically?
    • It is a new, fast, and (relatively) affordable legal mechanism designed specifically for small businesses to tidy up their balance sheets quickly and effectively with minimal disruption to business operations.
  • When is the filing date?
    • We filed on Monday, March 9th, 2026. 
  • What is the expected timeline to complete the restructure process?
    • We estimate completion within 90 days from the filing date. We aim to complete it in 60 days but the process can sometimes take up to 6 months.
  • What happens to restructured debts once restructure is complete?
    • Restructured debts are typically paid over 3-5 years based on the confirmed plan. 
  • Who can I talk to if I have more questions?
    • Contact us at windance@windance.com and a manager or the owner will get in touch with you to address any questions you may have. 

 

Learn More About Our Journey

For a deeper look into the history of Windance and our vision for the future of wind sports, listen to Owner Nicholas Caccavo on the Foil Life Podcast Episode #102.

Contact Us

We believe in transparency and community. If you have a specific question that isn't addressed here, please reach out to us directly.

  • General Inquiries: windance@windance.com
  • Owner Contact: nickcaccavo@windance.com